Terms of service


By accessing and using the Vélo Wines website, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase or booking a service. These terms govern your use of the website, our products, and any services provided by Vélo Wines.

Age Restriction

You must be 18 years or older to purchase or consume alcohol. By placing an order or booking a Vélo Wines experience, you confirm that you meet the legal drinking age in your jurisdiction.

  • Vélo Wines fully complies with the Liquor Licensing Act 1990 (Tasmania) and the Retail Drinks Australia Online Alcohol Sale & Delivery Code of Conduct.

  • Proof of age may be requested at any stage, including at delivery, upon arrival at the cellar door, or prior to participating in tastings, events, or experiences.

  • Acceptable forms of identification include a valid driver’s license, passport, or proof of age card.

  • Vélo Wines reserves the right to refuse service, cancel orders, or deny access to experiences if age cannot be verified or if there is reasonable suspicion of non-compliance with age requirements.

  • Customers are reminded that providing false information regarding age is an offence under Australian law and may result in legal action.

  • We encourage responsible alcohol consumption at all times, and our staff may refuse service if consumption appears unsafe or inappropriate.

Product Availability

All wines, products, and experiences offered by Vélo Wines are subject to availability.

  • We may limit quantities per order to ensure fair access for all customers.

  • Certain products may be substituted with items of equivalent quality if they become unavailable.

  • Products may be discontinued without prior notice, and Vélo Wines is not liable for any disappointment resulting from unavailability.

Pricing and Payment

  • All prices are listed in Australian dollars (AUD) and include GST unless otherwise specified.

  • Prices are subject to change without prior notice.

  • Payment must be made in full at the time of purchase using accepted payment methods.

  • Vélo Wines reserves the right to cancel any order if payment cannot be successfully processed.

Use of Website

By using the Vélo Wines website, you agree to:

  • Provide accurate, complete, and current information when placing an order or creating an account.

  • Not provide false or misleading information or impersonate any individual or entity.

  • Not circumvent any security, age verification, or other protective measures on the website.

  • Not attempt unauthorized access to any part of the website, our systems, or any connected networks.

  • Avoid posting or transmitting malicious, unlawful, or offensive content.

Intellectual Property

  • All content on the Vélo Wines website—including images, text, logos, branding, and promotional materials—is the property of Vélo Wines or its partners.

  • Reproduction, modification, distribution, or commercial use of any content without written permission is strictly prohibited.

  • You may not use our intellectual property in any way that could mislead or confuse third parties about its origin or ownership.

Marketing Communications

  • By providing your contact information, you may receive communications regarding products, events, promotions, or other Vélo Wines updates, if you have opted in.

  • You may unsubscribe or opt out of marketing communications at any time by following the instructions provided in the message or contacting our team directly.

  • Vélo Wines will not sell, rent, or share your personal information for marketing purposes without your consent, except where required by law.

Events and Experiences

  • Participation in tastings, events, or vineyard experiences is at your own risk.

  • Vélo Wines reserves the right to refuse service or deny access to any individual acting inappropriately, violating responsible service of alcohol (RSA) obligations, or breaching these terms.

  • By participating in events or experiences, you acknowledge that Vélo Wines is not liable for circumstances beyond our control that affect your experience, including interruptions due to external factors.

Contact Us

For enquiries regarding orders, stockists, wholesale, or general information, please contact our team via email.
📧 leganaestate@gmail.com

 

Last updated 3 November 2025